At The Granville Theatre accessibility is our top priority. We believe theatre and entertainment should be an enjoyable experience for everyone, and it is our mission to strive for the best service possible for those with disabilities.

At this moment in time all access bookings must go through the ATG Accessibility line: 03330 096 697

OR you can contact us directly at: admin@thegranvilletheatre.com

Your Visit

Accessibility customers can enter our venue via a ramp that is situated at the front of our building, providing access to the bar and toilet facilities. An access toilet is also available at the back of the auditorium.

When it is time for you to take your seats a member of our team will escort you to the side entrance of the auditorium, where an usher will take you to your seats.

Can I bring a carer/companion?

ATG offer free Personal Assistant or Essential Companion tickets, subject to proof of eligibility which is administered by Nimbus Disability’s Access Card on our behalf. This facility is available to customers who require additional support or assistance as a result of a disability or long-term health condition, as defined by the Equality Act (2010).

By accepting this ticket your companion, who must be aged over 16, accepts responsibility for providing the additional support you require to access our venues and services, including in an emergency situation or evacuation and must be capable and available to provide this support throughout your visit.

Who is eligible?

Essential Companion tickets are intended for customers requiring additional support. This must be due to disability-related needs, significant and in excess of what could be reasonably expected of family or friends already accompanying you.

Please note that Nimbus may not automatically award Personal Assistant or Essential Companion tickets for children under 16, as children are always required to be under the direct supervision of a responsible adult in our venues.

Proof of eligibility

To book Essential Companion tickets please provide:

• Nimbus Disability / Credability Access Card with the +1 symbol 

OR

• Register for a free Nimbus Disability Access Scheme registration (with the +1 symbol), for use with ATG only. 

Do I need to pay for an Access Card? No, you can choose between the free registration or paid-for physical card.